--- title: "Editorial Policy: How We Write Our Guides | SMS Hallo" description: "How SMS Hallo guides and help pages are written, fact-checked and updated: product facts as the source, visible dates, and corrections by email." canonical: https://smshallo.com/editorial-policy language: en last_updated: 2026-09-30T12:26:08+00:00 --- # Editorial policy SMS Hallo guides are written by the SMS Hallo team to help people choose and use a phone number for verification, privacy and business. Every statement about our product comes from our own product facts, every guide shows when it was last updated, and anyone can report a mistake to support@smshallo.com. ## Who writes our content Guides, feature pages and help articles are written and reviewed by the SMS Hallo team at SMSHallo Inc. We publish them under the SMS Hallo name rather than under individual bylines. We do not publish paid placements, sponsored reviews or content written to promote third parties. ## Where our facts come from Everything we say about SMS Hallo, including countries, allowances, prices, payment options and guarantees, comes from a single internal product fact sheet that is kept in line with what the service actually does. When the product changes, the fact sheet changes first and the pages follow. General explanations, such as how SMS verification or stablecoin payments work, are written to be accurate and neutral. We avoid claims we cannot support, and we do not publish invented statistics, reviews or testimonials. ## What we will not claim We never promise that a particular app will always accept a number, because each app makes its own decisions. Instead we point readers to our three guarantees: a free replacement within 7 days, a 100% refund if the number does not work with the app it was rented for, and a no-questions refund within 7 days for unused numbers. We do not write content that encourages breaking an app's terms, returning after bans, creating fake or bulk accounts, fraud or getting around bank and identity checks. ## Dates and updates Guides show the date they were last updated. We review pages when prices, features or supported apps change, and when readers tell us something is out of date. Translations are made from the English source and checked against the same product facts. When a guide covers another company's app, we describe its features and rules in general terms and suggest readers check that app's own help pages, because apps change their verification steps without notice. ## Corrections If you find an error, email support@smshallo.com with the page address and what you think is wrong. We check the report against our product facts and correct the page if needed, updating its date. ## Frequently asked questions ** ### Are your guides sponsored? ** No. Our guides are written by the SMS Hallo team and are not paid placements. ** ### How do I report a mistake? ** Email support@smshallo.com with the page address and the problem. Replies usually come within a few hours. ** ### How do corrections work? ** Email support@smshallo.com with the page address and what you think is wrong. We check the report against our product facts, correct the page if needed and update its date. ** ### How often are guides reviewed? ** We review pages whenever prices, features or supported apps change, and whenever a reader tells us something is out of date. Every guide shows the date it was last updated. ** ### How are facts about other companies checked? ** We take facts about other services only from their own public pages, link the source and show the date we checked it. When an app changes its rules, we suggest readers confirm the details on that app's own help pages. ## Related - [Guides](https://smshallo.com/guides) - [About SMS Hallo](https://smshallo.com/about) - [Contact](https://smshallo.com/contact) - [FAQ](https://smshallo.com/faq) [Choose your country →](https://smshallo.com/numbers) ## Related pages [SMS Hallo company facts](https://smshallo.com/company-facts) · [Press kit](https://smshallo.com/press) · [Security at SMS Hallo](https://smshallo.com/security) --- ## Key facts (SMS Hallo) - Real mobile numbers in 181 countries, rented online — no SIM card, no ID documents - Price: from $1.80 per month on the 12-month plan ($21.60 billed yearly), same in every country - Every number: unlimited incoming SMS and calls, 500 outgoing SMS and 1,000 calling minutes per month - Guarantees: Every number is covered three ways: a 7-day free replacement guarantee, a 100% refund if it doesn't work with your app, and a 7-day no-questions money-back guarantee if you haven't used it. - Payment: USDT or USDC on Tron, BNB Chain, Polygon, Base or Solana - Support: support@smshallo.com (replies usually within a few hours) · SMSHallo Inc., 650 N Highway 414, Mountain View, WY 82939, United States