---
title: "Privacy Policy | SMS Hallo"
description: "How SMS Hallo collects, uses and protects your data. We keep only what we need to run your numbers and never sell personal information."
canonical: https://smshallo.com/privacy
language: en
last_updated: 2026-09-24T17:25:29+00:00
---
# Privacy Policy

Last updated 2026-09-24

This policy explains what personal data SMS Hallo collects and how we use it. We collect as little as possible. SMS Hallo is operated by **SMSHallo Inc.**, 650 N Highway 414, Mountain View, WY 82939, United States, which is responsible for your personal data.

## What we collect

- **Account data:** your email address, optional name and a securely hashed password.
- **Service data:** the numbers you rent, the SMS messages received and sent on them, call records, wallet top-ups and transactions.
- **Technical data:** IP address and browser information used for security, abuse prevention and bot protection.

## How we use it

- To provide the service: delivering messages to your inbox and managing your rentals and wallet.
- To keep the service secure and prevent fraud and abuse.
- To answer your support requests.

## What we don't do

We do not sell your data and we do not use your messages for advertising.

## Retention

Messages are kept for the duration of your rental and deleted afterwards on a rolling basis. Account and transaction records are kept as long as your account is open and as required by law.

## Service providers

We use trusted providers for hosting, content delivery and bot protection (Cloudflare), analytics (Google Analytics) and payment processing. They only receive the data needed to perform their service.

Which cookies and browser storage we use, and how to control them, is explained in our [Cookie Policy](https://smshallo.com/cookie-policy).

## Your rights

You can request a copy of your data or the deletion of your account at any time by [contacting support](https://smshallo.com/contact), emailing [support@smshallo.com](mailto:support@smshallo.com) or writing to SMSHallo Inc., 650 N Highway 414, Mountain View, WY 82939, United States.

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## Key facts (SMS Hallo)
- Real mobile numbers in 181 countries, rented online — no SIM card, no ID documents
- Price: from $1.80 per month on the 12-month plan ($21.60 billed yearly), same in every country
- Every number: unlimited incoming SMS and calls, 500 outgoing SMS and 1,000 calling minutes per month
- Guarantees: Every number is covered three ways: a 7-day free replacement guarantee, a 100% refund if it doesn't work with your app, and a 7-day no-questions money-back guarantee if you haven't used it.
- Payment: USDT or USDC on Tron, BNB Chain, Polygon, Base or Solana
- Support: support@smshallo.com (replies usually within a few hours) · SMSHallo Inc., 650 N Highway 414, Mountain View, WY 82939, United States