A real phone number for Grab
Grab is the everyday app for rides, food and parcels across much of Southeast Asia. Travelers and people who have just moved often want a local number from the country they are in so drivers can reach them easily, and many prefer to keep their personal SIM number away from the drivers and delivery partners they meet. Because the dashboard runs in a browser, you can check for Grab codes and missed driver calls from a laptop or a second phone, even when your main SIM is switched off to avoid roaming. SMS Hallo gives you a real mobile number in the country of your choice, so you can create and secure your Grab account without sharing your personal number.
The Grab code lands in your SMS Hallo inbox within seconds and is ready to copy with one tap. Because you keep the number for as long as you like, you can always receive new login codes and recover your account later.
Every number includes unlimited incoming SMS, 500 outgoing SMS and 1,000 calling minutes a month, plus unlimited incoming calls, from just $1.80 a month (billed yearly).
And it's risk-free: if the number doesn't work with Grab, replace it free within 7 days or get a 100% refund.
Every number includes
- Unlimited incoming SMS — Receive every text and verification code, with no monthly cap.
- 500 outgoing SMS / month — Reply and send texts from your number, anywhere in the world.
- 1,000 calling minutes / month — Make calls from your number with a generous monthly allowance.
- Unlimited incoming calls — Answer calls on your number as often as you like.
- Keep it as long as you like — Renew monthly or for up to 12 months at a time. The number stays yours.
- 7-day money-back guarantee — Not used it yet? Get a full refund within 7 days, no questions asked.
- 7-day replacement guarantee — Doesn't work for you? Swap it for another number in the same country, free, in one click.
- Works everywhere — or 100% refund — WhatsApp, Facebook, Telegram, Google and more. If it doesn't work, you get every cent back.
Usually, yes. Grab verifies a new account by sending a one-time password (OTP) by SMS to your mobile number, and an SMS Hallo real mobile number receives that SMS in your private dashboard. Grab decides which numbers it accepts, so if the OTP never arrives you can swap the number free within 7 days or get a 100% refund.
How Grab verifies your number
Grab accounts are built around a mobile number. Grab's help centre explains that when you sign up you enter your mobile number and receive an SMS with a short OTP, which you type into the app to finish creating the account. Grab has a dedicated help article for people who are not receiving the OTP for account sign-up, and it may ask for a new OTP when you log in on a different device.
The number is also how drivers and delivery partners reach you. Grab uses number masking in many markets: when you call your driver from the app, or the driver calls you, each side sees a set of random digits instead of the real number. The call still rings on the number linked to your account, so that number needs to be reachable while a booking is active. An SMS Hallo number includes unlimited incoming calls, answered in the browser dialer, and GrabChat remains available inside the app.
Driving or delivering with Grab involves much more than a phone number. Grab's driver help pages list official photo identification, and depending on the country, a driving licence, vehicle documents and other items that Grab reviews before approval. SMS Hallo does not help anyone skip these checks, and its Acceptable Use Policy forbids using numbers to avoid identity checks, create multiple or fake accounts, or come back after a suspension.
Some Grab features, such as the GrabPay wallet in certain countries, may ask for extra identity documents. Those checks are separate from the phone number and must be completed with your own details.
How to verify Grab with an SMS Hallo number
- Choose the country — Pick the Southeast Asian country where you will use Grab. A local number is the most natural fit for drivers and delivery partners.
- Rent the number — Create an SMS Hallo account with an email and password, choose a real mobile number and pay with USDT or USDC. It is ready in your dashboard as soon as payment confirms.
- Sign up in Grab — Open Grab, select the country code for your new number and enter the digits without a leading zero.
- Enter the OTP — Watch your SMS Hallo inbox. When Grab's OTP arrives, copy it with one tap and enter it in the app right away.
- Finish your profile — Add your name and your own payment method, then keep the dashboard open during bookings so you can take calls from drivers.
Troubleshooting Grab verification
No OTP arrives
Wait a minute or two and request a new OTP once. If the app offers another way to get the code, choose SMS or a phone call, since those are what your SMS Hallo number receives. If nothing comes, use the free replacement within 7 days or request a 100% refund.
Grab rejects the OTP
OTPs expire quickly and only the newest one works. Request a fresh code and paste it straight from your inbox.
The number is already registered
The number is already tied to another Grab account. Use the free replacement to get another number in the same country; it keeps your plan and expiry date.
Invalid phone number
Confirm that the country code in Grab matches your SMS Hallo number and that you did not add an extra zero after the country code.
The driver says they cannot reach you
Open your SMS Hallo dashboard and check the call log. Keep the tab open until you are in the car, and use GrabChat as a backup.
Too many OTP requests
If Grab temporarily blocks new codes, wait before trying again rather than tapping resend repeatedly.
Which country to choose for Grab
Choose a number from the country where you plan to book Grab rides or deliveries, such as the one you are visiting or living in. Drivers and delivery partners then place ordinary local calls, and Grab's sign-up screen matches the number's country code. If you move between several Grab countries, one number you keep long-term is often simpler than a new one for every trip, because calls reach your dashboard from anywhere. Grab decides which numbers it accepts, so no country is promised; the 7-day free replacement and 100% refund are there if a code does not arrive.
Grab number by country
Grab number FAQ
Can I use an SMS Hallo number for Grab?
Usually, yes. Grab sends its sign-up OTP by SMS, and it lands in your private SMS Hallo inbox. If it does not work with Grab, you can swap the number free within 7 days or request a 100% refund.
Will drivers be able to call me?
Yes. Incoming calls are unlimited and ring in your browser dialer. With Grab's number masking, the driver sees random digits, but the call still reaches the number on your account.
Can I use it for GrabFood and GrabMart orders?
Yes, those use the same Grab account. Delivery partners may call about your order, so keep the dashboard open until it arrives.
Can I register as a Grab driver with this number?
Driver-partner registration requires identity and vehicle documents that Grab checks itself. A number cannot stand in for those, and SMS Hallo's Acceptable Use Policy forbids using numbers to avoid such checks.
Does the number need to be from the same country as my Grab city?
It is the most practical choice, but it is not the only one. What matters is that Grab accepts the number and that you can answer calls on it.
What do I need to rent a number?
Only an email and password. There is no SIM card, no ID upload and no local address, and you pay with USDT or USDC.
How long can I keep the number?
As long as you keep renewing it for 1, 3, 6 or 12 months at a time, or with auto-renew. Keep numbers linked to important accounts renewed.
Is there a free trial?
There is no free trial, but three guarantees protect you: a 7-day free replacement, a 100% refund if the number does not work with the app you rented it for, and a 7-day money-back refund if the number has not been used for any call or SMS.
Can I use SMS Hallo numbers for Grab?
Yes. SMS Hallo numbers are real mobile numbers and can be used to sign up for and verify Grab.
Which country should I choose for Grab?
Any of our 181 countries works. Many people choose the country where they live or where their Grab audience is. Popular choices are the United States, United Kingdom, Germany and Canada.
Can I receive future Grab codes on the same number?
Yes. The number is yours for as long as you keep renting it, so password resets and new logins keep working.
Is the number shared with anyone else?
No. While you rent it, the number and its messages are yours alone.
What if the number doesn't work with Grab?
Replace it free with another number within 7 days, or get 100% of your money back. 100% refund if it doesn't work: if your number doesn't work with the app you rented it for — for example the verification code never arrives — tell us within 7 days and we refund 100% of what you paid for the number.