Frequently asked questions
What is SMS Hallo?
SMS Hallo gives you a real mobile number in 180+ countries. Every number includes unlimited incoming SMS, 500 outgoing SMS and 1,000 calling minutes a month, plus unlimited incoming calls. You manage everything from your browser, with no SIM card and no paperwork.
Are these real mobile numbers?
Yes. Every SMS Hallo number is a real mobile number in the local format of its country, with the country's international dialling code.
Do the numbers work with WhatsApp, Facebook, Telegram and Google?
Yes. You can use your number to sign up for and verify WhatsApp, Facebook, Telegram, Google, Instagram, TikTok, Snapchat, Discord, X and many other apps and websites. If it doesn't work, you get a 100% refund.
What if the number doesn't work with my app?
You're fully covered. First, you can replace it free with another number in the same country within 7 days. Or get your money back: 100% refund if it doesn't work: if your number doesn't work with the app you rented it for — for example the verification code never arrives — tell us within 7 days and we refund 100% of what you paid for the number. Just press "Not working? Get 100% refund" on the number's page in your dashboard, or contact support.
How much does a number cost?
From $1.80 per month on the 12-month plan ($21.60 billed yearly), in every country. Shorter plans are available too — you'll see every option and its price when you choose a number. There are no setup fees.
Is there a replacement guarantee?
Yes. Every number comes with a 7-day replacement guarantee. If your number doesn't work for you in the first 7 days, replace it with another available number in the same country — free, in one click from your dashboard. The new number keeps your plan and expiry date. You can replace it up to 3 times, and you still have the 100% refund option.
What does every plan include?
Unlimited incoming SMS, 500 outgoing SMS per month, 1,000 minutes of outgoing calls per month and unlimited incoming calls, on every number, in every country.
How long can I keep my number?
As long as you like. Rent for 1, 3, 6 or 12 months and renew whenever you want, or switch on auto-renew.
What is your refund policy?
We offer a 7-day money-back guarantee, no questions asked. If no call or SMS has been made or received on the number, you can get a full refund within 7 days of renting it, no questions asked.
How fast is activation?
Instant. The number is yours the moment you rent it and starts receiving SMS and calls straight away.
Why are some digits shown as XX?
We hide the first two and last two digits of every available number, so the full number is only revealed to the person who rents it.
How do I pay?
Top up your SMS Hallo wallet with USDT or USDC on Tron, BNB Chain, Polygon, Base or Solana, then rent numbers from your balance in one click.
Do I need to verify my identity?
No. You only need an email address to create an account. We don't ask for ID documents or a local address.
Is my number shared with other people?
No. While you rent it, the number and all of its messages and calls belong to your account only.